Our Team

Our Team

Tower Hill’s professional support team recognizes that every resident has individualized abilities. Each resident’s needs – physical, emotional, social, and spiritual – receive our complete attention. The dedicated professionalism and compassion of our staff sets Tower Hill Healthcare Center apart as a superior provider of specialized care.

We offer both long- and short-term placement. We provide skilled nursing services designed to return residents to their maximum functional capabilities. Our state-approved memory special care unit provides a safe and secure environment for residents with memory loss.

If you have any additional questions or would like to tour Tower Hill, please stop in or call and ask to speak to a member of the Admissions Team at (847) 697-3310. We look forward to speaking with you soon.

Vicki Hill

Vicki Hill

Administrator

Karla Eddins

Karla Eddins

Director of Nursing

Christa Phalin

Christa Phalin

Assistant Director of Nursing

Amanda Pratt

Amanda Pratt

Admissions/Community Relations Director

Luis Pasillas

Luis Pasillas

Director of Environmental Services

Laura Rios

Laura Rios

Dietary Manager

Tikewa Norris

Tikewa Norris

Memory Care Unit Director

Cindy Mayen

Cindy Mayen

MDS/Care Plan Coordinator

Lexie Jenkins

Lexie Jenkins

Medical Records Director

Vanessa Flores

Vanessa Flores

Activity Director

Victoria Galvan

Victoria Galvan

Business Office Manager

Jake Garrison

Jake Garrison

Director of Therapy

Amber Kinzel

Amber Kinzel

Director of Social Services

Felicia Whitehead

Felicia Whitehead

Staffing Coordinator

Yesenia Fernandez

Yesenia Fernandez

Wound Care Coordinator

Kyley Treadwell

Kyley Treadwell

Administrative Assistant

Lauren Gordon

Lauren Gordon

H.R. Director