Our Team

The professional support team at Tower Hill recognizes that every resident has individualized abilities. Each resident’s needs- physical, emotional, social and spiritual receive our complete attention. The dedicated professionalism and compassion of our staff sets Tower Hill Healthcare Center apart as a superior provider of specialized care.

We offer both long and short-term placement. We provide skilled nursing services designed to return residents to their maximum functional capabilities. Our state approved Alzheimer’s special care unit provides a safe and secure environment for residents with memory loss.

If you have any additional questions or would like to tour Tower Hill please stop in or call and ask to speak to a member of the Admissions Team at (847) 697-3310.

“The staff and nurses are great. They gave my aunt wonderful care and showed a lot of compassion as she was suffering from Alzheimer’s” —Jim and Mary F. and Family


Vicki Hill Vicki@towerhillhealthcare.com

Medical Director

Dr. A. Shah

Medical Coordinator

Michelle Freeman Medicaid@towerhillhealthcare.com

Director of Nursing

Emiley Fahey DON@towerhillhealthcare.com

Asst. Director of Nursing

Jeanne Hendricks ADON@towerhillhealthcare.com

Director of Activities

Edmie Victorino activities@towerhillhealthcare.com

Business Office Coordinator

Victoria Galvan Victoria@towerhillhealthcare.com

Admissions/Marketing Coordinator

Lauren Gordon Lauren@towerhillhealthcare.com

Director of Community Relations

Amanda Pratt Amanda@towerhillhealthcare.com

Director of Therapy

Amy Ritchie aritchie@innovaterehab.com

Director of Dietary Services

Laura Rios Dietary@towerhillhealthcare.com

Environmental Services

Francisco Munoz Francisco@towerhillhealthcare.com

MDS Coordinator

Cindy Mayen MDS@towerhillhealthcare.com

Careplan Coordinator

Melanie West Careplan@towerhillhealthcare.com

Medical Records

Alexia Martinez Records@towerhillhealthcare.com

Restorative Director

Ray Hill Restorative@towerhillhealthcare.com

Social Services Director

Katie Page Katie@towerhillhealthcare.com

Social Services Assistant

Tianna Alexander Tianna@towerhillhealthcare.com

Memory Care Unit Director

Vanessa Flores Vanessa@towerhillhealthcare.com